Refund policy
Return & Refund Policy
30-Day Returns
At GRAVEYARD SUPPLY, we want you to be happy with your purchase. If something isn’t right, you have 30 days from the date of delivery to request a return.
Return Eligibility
To qualify for a return, items must be:
- Unworn, unused, and unwashed.
- In their original condition, with tags and packaging where applicable.
- Accompanied by proof of purchase or your order number.
Items that show signs of wear, washing, damage caused after delivery, or alterations may not be eligible for a return.
How to Start a Return
To request a return, contact us through our store’s Contact page with your order number and the item you wish to return. Please wait for return instructions before sending anything back.
Refunds
Once your return is received and inspected, we’ll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Original shipping charges are non-refundable unless required by law or the return is due to an error on our part.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the issue. We’ll work with you to resolve it.
Exchanges
If you need a different size or item, contact us to discuss available options. Exchanges are subject to product availability.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or applicable law requires otherwise.
Non-Returnable Items
Items marked as final sale, if any, are not eligible for return unless required by law.
Questions?
For help with a return, visit the Contact page on our website:
https://graveyardsupplyshop.com
GRAVEYARD SUPPLY reserves the right to refuse returns that do not meet the conditions outlined in this policy, subject to applicable law.